In earlier years, as the notion of coaching was emerging within the legal profession, coaching was often applied reactively, in order to fix a problem, rather than proactively in order to improve something that was already working well, and to significantly boost overall performance. Primarily, it was looked upon as a cost, rather than as an investment. But that thinking has been shifting. With the onset of more change in the marketplace, law firms must stay competitive, and coaching has been linked to increased billing, greater retention of staff, increased personal effectiveness, increased motivation and also reduced stress levels.
WHEN TO USE A COACH
As mentioned earlier, coaching is no longer seen just as a way in which to fix problems, but as a proactive way in assisting development - individually, within teams and across organizations.
PROFESSIONAL COACHING SERVICES
For over two decades, we have assisted law firms in meeting their unique human resources needs in staffing, mediation, training, and development. Arlyn Recruiting has also been providing in recent years high quality coaching services to the Vancouver legal community, assisting organizations in reaching their fullest potential by enhancing the productivity of its staff members. The coaching process will result in a workplace made up of engaged employees who are motivated to work harder because they feel that management is invested in them. This will ultimately produce a firm which runs at peak capacity, thus creating profitability.
Let our Certified Professional Coach, Diane Cronk, aid in helping your staff set specific goals and accomplish tangible outcomes. Her background is all about law, and her biography is set out below. She has a passion for wanting the best for her clients in their careers (which of course impacts their lives outside of work).
THE COACHING PROCESS
Coaching is a developmental process. It is about the client and coach working together in order to move the client from a present state to a future state. From a present state where the client may feel “stuck” or where the client has a desire but has not yet maximized his or her talents, to a more positive future state (as perceived by the client). The coach’s role is to listen, ask questions, give feedback, and offer a different perspective or insight into the client’s situation, which will allow the client to come to their own understanding and awareness about some issue. The coach will use different tools and techniques to assist in the client’s growth. It’s a matter of the client identifying their own strengths through self-discovery and guidance from the coach.
Coaching is not counseling, consulting or mentoring. Counseling or therapy is about digging into the past and healing the client. Coaching is about looking forward. Consulting is about an expert offering advice and solutions. Coaches feel that the client has the answers and the client is the expert of their own life. A mentor often acts as a role model and the client emulates the mentor’s behaviors/attitudes, etc. Coaching is about a partnership where the coach helps to guide the client to identify and work with his or her own unique strengths.
Another main feature of the coaching process is that it is done with complete confidentiality, and in a respectful manner, with no judgment. Trust is at the core of the coaching relationship.
Coaching sessions can be held in person, or on the phone (the initial introductory session needs to be in person), as many times over the course of the week, and for as many weeks, as the client feels is needed. The bottom line: the client sets her/his own pace. Each client has their own unique needs, and the coaching process is customized to meet those needs. Coaching is more of an art than a science, which lends to the personalized nature of each relationship.